• - Once your order is dispatched, you will receive an email with tracking details and the estimated delivery date.
• - Tracking numbers may take up to 24 business hours to activate. Notify us within 24 hours of any delays in delivery.
• - If your order does not arrive within seven business days of receiving tracking data, track the shipment or contact us for assistance.
• - Delivery issues must be reported within 48 hours of receiving the package.

For more detail visit our Shipping Policy page

• Stitched products can only be returned if there is a stitching issue or a quality defect.
• We’re happy to offer refunds for items that arrive damaged or with manufacturing defects.
• To initiate a refund, please reach out within 7 days of receiving your item.
• If your item is damaged or defective, let us know within 24 hours of delivery to ensure you qualify for a refund.
• We provide convenient exchanges within 3 days of delivery.
• Please make sure the items are unused, in their original condition, and include all packaging and tags.
• Keep in mind that exchanges depend on stock availability.
• Unfortunately, we can’t accept returns or exchanges for items labeled as final sale or non-returnable.
• All returns and exchanges will be inspected before we process anything, just to make sure everything's in order.
• Refunds are typically processed within 7-10 business days after we receive and inspect the returned item.